If you're having trouble using our online 'get a quote' option or have been unable to find the answer to any query you may have via our frequently asked temporary insurance questions section, then please do get in touch. Our helpful Tempcover staff will try their best to contact you as soon as they can to ensure that your question is answered as quickly as possible.

Contact us

By phone

Simply call our friendly UK-based customer care team on:
0330 124 3833

Calls are charged at your provider’s rate for 01 and 02 numbers. Our customer care team are available to take your calls Monday to Saturday, 8am – 6pm. We are closed on Sundays, although our website is always open! Please note that it may be cheaper to purchase online.

By email

If you would rather email us then please complete the form below. This mailbox is manned 6 days a week, 9.00am to 5.00pm. We will endeavour to reply to your email within an hour during these times. If an email is received after 5.00pm, or on a Sunday, we will read and action it the next day.

We will always try to call you after receiving an email requesting a call back but if we can’t get in contact we’ll send a follow up email. If a call back request is received out of office hours, it will be actioned the next day.

If you're a broker, please email broker.support@tc247.co.uk.

If you wish to make a complaint, please email complaints@tc247.co.uk

Alternatively you can submit a complaint via the EU Online Dispute Resolution portal at: EU Online Dispute Resolution portal.

Please note, some enquiries can only be dealt with during Head Office opening hours, which are Monday to Friday, 9am to 5.30pm.

By post

You can write to us at:

Tempcover Ltd
2nd Floor Admiral House
Harlington Way
GU51 4BB